Yossi Adler, his wife, Jennie, and their one-year-old daughter were trying to return home to Detroit from a vacation in Miami when they were escorted off their American Airlines flight, leaving them confused.
After being removed from the plane, airline employees told them that their luggage would be taken off the aircraft and returned. But this wasn't done and it left them with only the clothes on their backs.
Lamenting the treatment they received, Yossi Adler told Local 10 News on Thursday:
There’s no body odor that we have. There’s nothing wrong with us.
All of a sudden, as soon as they took us off, they closed the gate and then they said, “Sorry, sir, some people complained you had body odor and we’re not letting you back on.”
American Airlines released a statement following the incident acknowledging the reason that they were barred from flying.
The statement reads:
Mr. Adler and his wife were removed from the flight when several passengers complained about their body odor.
They have been booked into a hotel for the night and given meal vouchers. They have been rebooked on a flight Thursday.
The family returned on Thursday morning and, in order to ensure that what happened previously doesn't repeat itself, they stopped people at the airport and asked them if they thought they were smelling.
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